Trikon Business Phone & AI Voice Agent for Indian businesses
Business Calls. Simplified.
A simple phone system for small businesses & founders. Get a local business number, assign it to your team, manage calls and track performance — all in one place.
Up and running in 4 steps
Get a Business Number
Choose a local or toll-free number for your business.
Add Your Team
Invite team members and assign the number.
Receive Calls Anywhere
Calls ring on your team's phones — anyone can pick up.
Track & Improve
See call activity, team performance and grow every day.
Smart calling, out of the box
Virtual business numbers
Local landline-style numbers in 50+ Indian cities — pick, port and go live the same day.
Toll-free 1800 numbers
Pan-India 1800 numbers so customers can reach you free of cost — great for support and trust.
Smart multi-level IVR
Drag-and-drop IVR builder with menus, sub-menus, working hours and language branching.
Intelligent call routing
Round-robin, skill-based, time-based and sticky-agent routing — the right caller reaches the right agent.
Call recording & transcripts
Every call recorded, transcribed and stored securely for quality, training and compliance.
Number masking
Hide agent and customer numbers behind a proxy — protect privacy on field, delivery and gig workflows.
Click-to-call widget
Embed a click-to-call button on your site or app — instantly connect a visitor with your team.
Outbound dialer (OBD)
Bulk outbound voice campaigns with auto-dialer, voice broadcasts and DTMF response capture.
Missed call services
Lead capture, OTP verification and feedback campaigns over missed calls — zero cost to the caller.
Voicemail & greetings
Custom greetings, off-hours messages and voicemail-to-email so no caller is ever ignored.
Call forwarding & queues
Forward to mobile, set hunt groups, hold music and queues for clean overflow handling.
Live monitor, whisper, barge
Listen in, whisper to your agent or barge into live calls — supervise and coach in real time.
Real-time analytics
Live dashboards for call volume, missed calls, AHT, SLA and agent performance — exportable reports.
CRM & helpdesk integrations
2-way sync with HubSpot, Zoho, Salesforce, LeadSquared, Freshdesk and webhooks for everything else.
Multilingual voice prompts
Hindi, English and 30+ regional languages for IVR, prompts and TTS — sound local everywhere.
SMS & voice broadcast
Bulk SMS, OTP and voice broadcasts from the same dashboard as your calling stack.
WhatsApp Business API
Follow up callers on WhatsApp from a shared inbox — at direct Meta rates of ₹0.86/marketing.
AI voice agent add-on
Switch any number to an AI voice agent that handles full conversations in under a second.
Shared team inbox & notes
Internal notes, @mentions, tags and assignment so the whole team works one queue.
Enterprise security
DPDP-ready, role-based access, audit logs, SSO and TRAI-compliant infrastructure.
API & webhooks
Trigger calls, fetch logs and stream events into your own product with REST + webhooks.
24×7 support
Human support over chat, email and phone — included in every plan, with SLAs on Growth+.
What is a cloud business phone system?
A cloud business phone system (also called cloud telephony or hosted PBX) replaces traditional landlines and on-premise EPABX hardware with a virtual phone system that runs over the internet. You get a dedicated business number — local or toll-free 1800 — and incoming calls ring on your team's existing mobile phones, laptops or the Trikon app.
For Indian small businesses, the move from legacy telephony to VoIP and cloud telephony means no SIM cards, no PRI lines, no on-site installation and no per-line phone-company contracts. Setup takes minutes, not weeks, and pricing is a flat monthly fee instead of per-seat enterprise contracts.
Beyond just making and receiving calls, a modern cloud phone system like Trikon includes IVR, smart call routing, call recording, real-time analytics, CRM integrations, WhatsApp Business API and an optional AI voice agent — everything a growing team needs to run sales and support from one dashboard.
Trusted by teams across India
From D2C brands to clinics and coaching institutes — a business phone system that fits the way your team actually works.
Capture every site-visit lead with smart routing and missed-call campaigns.
Appointment reminders, IVR triage and patient follow-ups in regional languages.
Counsellor calling, lead qualification and demo booking at scale.
Order-status IVR, COD confirmations and WhatsApp follow-ups from one inbox.
Number masking, dispatch calling and OTP-over-call for field teams.
TRAI-compliant outbound dialer, call recording and DPDP-ready storage.
Click-to-call, CRM sync, live monitor and AI voice agents for inbound.
A professional business number, IVR and call analytics from ₹999/month.
Smart business calling made simple
Get a dedicated business number for your team with smart call routing, call logs and analytics.
Business phone system questions, answered
Everything founders and small teams ask before switching to a cloud phone system.
Switching from another cloud telephony provider?
See how Trikon stacks up against the most popular business phone systems in India — and why teams are moving.
Professional calls. Happy customers. Growing business.
Trikon Business Phone — built for small teams with big dreams.
Trusted by forward-thinking brands
From education and finance to lifestyle and sports — teams across industries run their customer conversations on Trikon.
